The Public Service Commission of Canada uses DeepL Pro, an advanced AI translation tool, to support its translation operations. The system provides professional-grade translation assistance to help PSC employees generate first-draft translations of internal documents more quickly and efficiently. DeepL Pro is not a replacement for human translators—instead, it serves as a first-line tool whose outputs are carefully reviewed, validated, and refined by certified human translation specialists before being finalized. This hybrid approach allows the department to optimize its translation budget while maintaining the quality and accuracy standards required for government communications.
The system processes only internal PSC documents and does not involve the collection or use of personal information about members of the public. The system is currently in production and has 25 licenses distributed to translation specialists and administrative personnel across the department as of mid-2025. Users should understand that while DeepL Pro accelerates the initial translation phase, all final outputs undergo human expert review to ensure they meet departmental style, accuracy, and contextual requirements.
