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AI Assistant for Employee Ombuds Office Access

Accountable

Innovation, Science and Economic Development Canada (ISED)

Functional Modes

Creating (Generative AI)

Human decides

Purpose

Inform

Input Dataset

Operational data Anonymized data

Algorithm or Model

Language Models

Output Dataset

Generated content Anonymized data

Details

Ombot is a bilingual AI-powered chatbot deployed on the intranet of Innovation, Science and Economic Development Canada. It provides Government of Canada employees with confidential, real-time guidance about the Ombuds Office and its services, without exposing who is seeking help. The system uses generative AI drawing on a controlled knowledge base of Ombuds Office documents, and users are informed that they are interacting with an AI system. No personal information is collected or retained.