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AI-Assisted Identity Verification for Tax Account Access

Accountable
Canada Revenue Agency (CRA)
Functional Modes
Sensing (Perceptive AI)
Human decides
Purpose
Entry
Input Dataset
Biometric Identifiable data
Algorithm or Model
Biometric Recognition
Output Dataset
A decision about you Identifiable data

This system allows Canadian taxpayers to immediately access Canada Revenue Agency online services by using their smartphone, a government-issued ID, and facial recognition technology. Previously, access required waiting 5–10 days for a mailed security code. The system was developed by a vendor called Interact and launched in March 2024. Taxpayers are informed that AI is being used in this process.

Sources for this disclosure

This disclosure was drafted with AI assistance.

Schema: ai@2026-05-06-beta

Government of Canada – DTPR AI Register