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AI-Powered Policy Information Assistant

Polly is an AI-powered chatbot developed by the Royal Canadian Mounted Police (RCMP) to help government employees quickly access policy information. The system is currently in production and is used by Government of Canada employees who need to reference official RCMP policy manuals. Polly streamlines the process of finding policy content by allowing employees to ask questions in natural language and receive relevant information from official policy documents.

The system does not collect or process personal information about its users. It operates as an internal tool that connects employees to existing policy documentation, making policy information more accessible and easier to search through. Polly uses Microsoft technology infrastructure to deliver this service.

As a government AI system, Polly is subject to transparency and accountability requirements. This page provides information about how the system works, what data it uses, and how it makes decisions about which policy information to return to users.

Government of Canada – AI Register