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AI-Assisted Drafting of Ministerial Correspondence

Accountable

Canadian Heritage (PCH)

Functional Modes

Creating (Generative AI)

Human decides

Purpose

Inform

Input Dataset

Operational data Anonymized data

Algorithm or Model

Language Models

Output Dataset

Generated content Anonymized data

Details

This system used a generative AI model (powered by OpenAI) to draft responses to ministerial correspondence on behalf of Canadian Heritage employees. It was piloted as an experiment to test whether AI-generated drafts could match or exceed the quality and efficiency of human-written responses. The system has since been retired. Members of the public who received ministerial responses during the pilot were not informed that AI assisted in drafting them.