AI-Assisted Change Risk Correlation for IT Governance

This AI chatbot helps Canada Revenue Agency's Change Advisory Board analyze proposed IT change requests by correlating them against hundreds of thousands of past incidents and change records to flag potential risks before changes are approved. It operates at a speed and scale beyond human capacity, surfacing patterns a reviewer might otherwise miss. The system is currently in development and does not process personal information. Its outputs advise human board members, who retain final decision-making authority.