AI-Assisted Case Prioritization for Old Age Security Compliance

Accountable

Employment and Social Development Canada (ESDC)

Functional Modes

Deciding (Analytical AI)

Human decides

Purpose

Eligibility & Public Benefits

Input Dataset

Sensitive personal information Identifiable data

Algorithm or Model

Clustering & Segmentation

Output Dataset

A recommendation or prediction Anonymized data

Details

This system uses AI clustering techniques to help government investigators identify and prioritize Old Age Security (OAS) recipients who may have been absent from Canada for more than six months without reporting it — a condition that affects eligibility. The system groups cases by priority but does not make any eligibility decisions itself; all decisions are made by human investigators. Individuals flagged by the system are given an opportunity to provide documentation before any determination is made.