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AI Chatbot for Public FAQ on Facebook Messenger

Accountable

National Capital Commission (NCC)

Functional Modes

Understanding (Semantic AI)

Human decides

Purpose

Inform

Input Dataset

About behaviour Identifiable data

Algorithm or Model

Language Models

Output Dataset

Generated content Identifiable data

Details

This system was a conversational chatbot deployed by the National Capital Commission on Facebook Messenger to answer frequently asked questions from members of the public. It simulated conversation with users using automated responses. The system has since been retired. Members of the public interacting with the National Capital Commission's Facebook Messenger page were the people affected by this system.