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AI Assistant for Government IT Support

Accountable
Agriculture and Agri-Food Canada (AAFC)
Functional Modes
Creating (Generative AI)
Human decides
Purpose
Inform
Input Dataset
About behaviour Anonymized data
Algorithm or Model
Language Models
Output Dataset
Generated content Anonymized data

Milo is an internal AI-powered chatbot used by Agriculture and Agri-Food Canada employees to get IT help and submit IT support tickets. It uses generative AI to answer common IT questions in a conversational way and connects with the department's IT ticketing system. Users are informed that they are interacting with an AI system. The system has been retired.

Sources for this disclosure

This disclosure was drafted with AI assistance.

Schema: ai@2026-05-06-beta

Government of Canada – DTPR AI Register