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AI-Assisted Topic Classification of Veteran Comments

Accountable
Veterans Affairs Canada (VAC)
Functional Modes
Deciding (Analytical AI)
Human decides
Purpose
Inform
Input Dataset
About behaviour Anonymized data
Algorithm or Model
Classification & Prediction
Output Dataset
Operational data Anonymized data

This tool was used by Veterans Affairs Canada to automatically categorize topics mentioned in Veterans' comments, helping staff understand which issues mattered most to Veterans. It processed text submitted by or about Veterans and grouped comments by subject area. The system has been retired and is no longer in active use.

Sources for this disclosure

This disclosure was drafted with AI assistance.

Schema: ai@2026-05-06-beta

Government of Canada – DTPR AI Register