AI-Assisted Email Triage for Government Mailboxes

This tool automatically reads incoming emails in a government general-delivery mailbox, tags them with relevant information, and determines whether each email has business value. Emails deemed undesirable — such as spam, phishing attempts, or form letters — are archived rather than acted on. A reporting dashboard lets mailbox owners review email patterns over time. The use of AI in processing these emails is not disclosed to the people who sent them.