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AI-Assisted Sentiment Analysis for Learner Feedback

Accountable

Canada School of Public Service (CSPS)

Functional Modes

Deciding (Analytical AI)

Human decides

Purpose

Education & Learning

Input Dataset

About behaviour Anonymized data

Algorithm or Model

Affect & Emotion Analysis

Output Dataset

About a measurement Anonymized data

Details

This system automatically analyzes written feedback submitted by Government of Canada employees after completing learning courses. It uses AI to score sentiment across dimensions such as relevance, content quality, and user experience. The system processes feedback surveys and course evaluations; it does not involve personal information. Users are informed that AI is in use.