This is NOT an official site of the Government of Canada. Click here for the official AI registry.

AI-Assisted Communications Drafting for Tax Agency Staff

Accountable

Canada Revenue Agency (CRA)

Functional Modes

Creating (Generative AI)

Human decides

Purpose

Inform

Input Dataset

Operational data Anonymized data

Algorithm or Model

Language Models

Output Dataset

Generated content Anonymized data

Details

This system uses generative AI to help Canada Revenue Agency employees draft communications products — such as media responses, media lines, and question-and-period (QP) responses — more quickly. It draws on a database of already approved and publicly available information. The system does not process personal information, and employees are informed that AI is being used in the drafting process.