The Executive Correspondence Workflow Automation Tool is an AI-enabled application that helps Government of Canada employees process ministerial emails more efficiently. The system uses large language models to automatically generate bilingual summaries (in both English and French) of incoming correspondence, maintaining consistent formatting and tone. This reduces the manual effort required to process over 5,500 emails annually while improving accuracy and timeliness.
The tool works through a web-based interface where users input email text, select opening phrases, and specify the desired summary length. The system automatically detects the language of the email, creates summaries, and generates translations. All outputs are reviewed by human staff before use to ensure quality and mitigate potential risks.
Status: Currently in production. Primary Users: Government of Canada employees. Personal Information: This system does not involve personal information—it processes only ministerial correspondence text. AI transparency notice: Yes, this system has been flagged for AI transparency.
