AI Assistant for Housing and Infrastructure Staff

Inform

What it collects

Operational data

Anonymized data

Departmental knowledge repositories and documents used to ground the system's responses. No personal information is involved.

Government of Canada AI Register — Adaptation of Canchat (2526-HICC-LICC-005)

About behaviour

Anonymized data

Employee queries and prompts submitted to the system during use. The register states no personal information is involved.

Government of Canada AI Register — Adaptation of Canchat (2526-HICC-LICC-005)

Run by: Housing, Infrastructure and Communities Canada (HICC)
Where: No fixed location
Kept: Not stated by the Helpful Places.
Shared with: Accountable organization

What it is for

Inform

This system is an adaptation of the Government of Canada's Canchat generative AI tool, customized for Housing, Infrastructure and Communities Canada (HICC). It gives government employees access to departmental knowledge repositories and AI-powered assistance for their work. The system does not involve personal information. Users are informed that AI is in use.

What it collects and what happens to it

Data taken in

Operational data

Anonymized data

Departmental knowledge repositories and documents used to ground the system's responses. No personal information is involved.

Government of Canada AI Register — Adaptation of Canchat (2526-HICC-LICC-005)

About behaviour

Anonymized data

Employee queries and prompts submitted to the system during use. The register states no personal information is involved.

Government of Canada AI Register — Adaptation of Canchat (2526-HICC-LICC-005)

Processing

Language Models

The system is built on language model technology adapted from the Government of Canada's Canchat platform, tailored to HICC-specific use cases and knowledge bases.

Government of Canada AI Register — Adaptation of Canchat (2526-HICC-LICC-005)

What it does

Creating (Generative AI)

Human decides

The system uses generative AI capabilities to respond to employee queries, drawing on departmental knowledge repositories and models.

Government of Canada AI Register — Adaptation of Canchat (2526-HICC-LICC-005)

Understanding (Semantic AI)

Human decides

The system retrieves relevant content from departmental knowledge repositories to ground its responses in organizational context.

Government of Canada AI Register — Adaptation of Canchat (2526-HICC-LICC-005)

Outputs

Generated content

Anonymized data

AI-generated text responses to GC employee queries, grounded in departmental knowledge repositories. No personal information is produced.

Government of Canada AI Register — Adaptation of Canchat (2526-HICC-LICC-005)

Run by

Housing, Infrastructure and Communities Canada (HICC)

The federal department responsible for deploying and operating this adaptation of Canchat within its organizational environment.

Government of Canada AI Register — Adaptation of Canchat (2526-HICC-LICC-005)

Built by

Government of Canada

The Government of Canada developed the underlying Canchat platform that this system adapts.

Government of Canada AI Register — Adaptation of Canchat (2526-HICC-LICC-005)

Kept for

Not stated by the Helpful Places.

Shared with

Available to the accountable organization

Outputs and interactions are available to Housing, Infrastructure and Communities Canada as the deploying department. No personal information is involved.

Government of Canada AI Register — Adaptation of Canchat (2526-HICC-LICC-005)

Stored

Not stated by the Helpful Places.

How to read the colours

Can it identify you?

Anonymized data: Data about people with the link to who is broken. Stripped of identifiers, blurred, aggregated, or noised so this system can’t reasonably tie a record back to an individual.
Pseudonymous data: Each person’s data is tied to a token (hash, ID, template) that lets this system recognise the same person across events, but the token itself doesn’t reveal a name. Reidentification is possible with extra information.
Identifiable data: The data either contains a direct identifier (name, address, account name, recognisable face or voice, plate number) or carries a token this system uses to look up legal identity during processing.

Who completes the loop?

Human decides: This mode suggests; a person decides what to do next. The AI is always advisory — a human is in the loop on every decision. Example: a triage tool ranks cases for a clinician who chooses which to see first.
Human executes: This mode decides; a person carries out the result. Example: an optimizer plans the day’s trash-collection routes, and drivers run them.
Autonomous: This mode decides and acts on its own. No person reviews each decision or carries out the resulting action.

Definitions from the DTPR standard. Amber is about your data, violet about who decides. The fuller the shape and the deeper the colour, the more identifying the data or the less a person is involved.

What you can do

Ask about this system

Questions go to the Helpful Places, not the vendor.

Your rights

Right to Be Informed of AI UseUsers are informed that AI is in use when interacting with this system. The register confirms AI use is disclosed to users.
Right to Algorithmic TransparencyThis DTPR disclosure provides a plain-language explanation of how the system operates. The Government of Canada AI Register entry for this system is publicly accessible and provides additional transparency.

Risks and safeguards

Societal & cultural harmRisk of over-reliance on AI-generated answers that may be hallucinated or misaligned with departmental policy.Safeguard: users are informed AI is in use (AI use disclosed to users: Y), allowing them to apply critical judgment. The system is in development, which implies ongoing testing and refinement before broader rollout.