AI-Assisted Intake and Workflow Automation for IT Project Requests
Planning & Decision-making
What it collects
- Business intake requests, project documentation, and organizational data stored on AAFC SharePoint sites — including descriptions of proposed IM/IT solutions, process requirements, and SSC engagement information. No personal information is involved.
- Run by
- Agriculture and Agri-Food Canada (AAFC)
- Where
- No fixed location
- Kept
- Not stated by the Helpful Places.
- Shared with
- Accountable organization
- Your copy
- You cannot see the data it holds about you. What you can do
What it is for
This system uses generative AI and automation to help Agriculture and Agri-Food Canada's Project Management Office process internal requests for new or enhanced IT systems and services. Staff submit data and digital requirements through the tool, and the AI streamlines intake, searches relevant information, and optimizes workflows to reduce administrative burden. The system is used internally by Government of Canada employees and does not involve personal information. Users are informed that AI is in use.
What it collects and what happens to it
Data taken in
- Business intake requests, project documentation, and organizational data stored on AAFC SharePoint sites — including descriptions of proposed IM/IT solutions, process requirements, and SSC engagement information. No personal information is involved.
Processing
- A large language model (LLM) underpins the generative AI search and content synthesis capabilities, processing SharePoint content to support intake documentation and workflow automation.
- Workflow automation and process optimization techniques are applied to streamline and reduce administrative overhead in the DDR intake process, routing requests and managing task sequences.
What it does
- A large language model (LLM) is used to generate search results, synthesize information from SharePoint sources, and support intake documentation. Staff review AI-generated outputs before decisions are made.
- The system automates workflow steps in the Data and Digital Requirements intake process — routing requests, triggering notifications, and managing process steps — while human staff carry out the resulting intake decisions.
- LLM Search capability allows the system to understand natural-language queries and retrieve relevant information from AAFC SharePoint sites to support intake staff.
Outputs
- AI-generated search results, synthesized summaries of SharePoint documentation, and auto-populated intake form content produced to support Project Management Office staff in processing IM/IT business requests.
- Optimized workflow routing decisions, automated task assignments, and structured intake records that guide the Project Management Office through the DDR process for each submitted request.
Run by
- Agriculture and Agri-Food Canada (AAFC) is the federal department deploying this AI-assisted intake solution through its Project Management Office to streamline Data and Digital Requirements processes.
Built by
- The system was developed internally by the Government of Canada, with no external vendor identified in the register entry.
Kept for
Not stated by the Helpful Places.
Shared with
- Intake records, AI-generated outputs, and workflow data are available to Agriculture and Agri-Food Canada's Project Management Office and relevant internal stakeholders for business planning and project management purposes.
- The system is used internally by GC employees and does not involve personal information. There is no public-facing access mechanism; the outputs are internal operational records not accessible to the general public.
Stored
Not stated by the Helpful Places.
How to read the colours
Can it identify you?
- Anonymized data
- Data about people with the link to who is broken. Stripped of identifiers, blurred, aggregated, or noised so this system can’t reasonably tie a record back to an individual.
- Pseudonymous data
- Each person’s data is tied to a token (hash, ID, template) that lets this system recognise the same person across events, but the token itself doesn’t reveal a name. Reidentification is possible with extra information.
- Identifiable data
- The data either contains a direct identifier (name, address, account name, recognisable face or voice, plate number) or carries a token this system uses to look up legal identity during processing.
Who completes the loop?
- Human decides
- This mode suggests; a person decides what to do next. The AI is always advisory — a human is in the loop on every decision. Example: a triage tool ranks cases for a clinician who chooses which to see first.
- Human executes
- This mode decides; a person carries out the result. Example: an optimizer plans the day’s trash-collection routes, and drivers run them.
- Autonomous
- This mode decides and acts on its own. No person reviews each decision or carries out the resulting action.
Definitions from the DTPR standard. Amber is about your data, violet about who decides. The fuller the shape and the deeper the colour, the more identifying the data or the less a person is involved.
- AI registerGovernment of Canada Algorithmic Impact Assessment Register — Data and Digital Requirements Intake Solution (2526-AAFC-AAC-012)Agriculture and Agri-Food Canada, AI Register ID 2526-AAFC-AAC-012.
- AI registerGovernment of Canada AI Register — 2526-AAFC-AAC-012
- AI registerGovernment of Canada AI Register — 2526-AAFC-AAC-012
- Register entryPublished by the Helpful Places. Reference e6ad2b6b. This disclosure was drafted with AI assistance.Schema: ai@2026-05-06-beta
What you can do
Ask about this system
Questions go to the Helpful Places, not the vendor.
Your rights
- Right to Be Informed of AI UseGovernment of Canada employees using this system are informed that AI is in use, as confirmed in the register entry (AI use disclosed to users: Y). Staff should be aware they are interacting with an AI-assisted tool when submitting Data and Digital Requirements intake requests.
- Right to Algorithmic TransparencyThe system is listed in the Government of Canada's public AI register, providing general transparency about its purpose, capabilities, and data sources. GC employees may consult the register entry for information about how the AI system functions in the DDR intake process.
Risks and safeguards
- Psychological harmStaff may over-rely on AI-generated intake assessments, reducing their own critical engagement with project requirements.Safeguard: The system is designed as a support tool with human review of AI outputs before decisions are made; disclosure to users that AI is in use helps maintain staff awareness and appropriate scrutiny.
- Societal & cultural harmAutomated workflow routing and AI-generated intake summaries could entrench existing prioritization biases in how IT projects are selected or deprioritized within the department.Safeguard: The system is currently in development status; human review remains part of the process; the public AI register entry provides external accountability.