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Helpful Places

Government of Canada – DTPR AI Register

AI Tutoring Assistant for Public Service Learning

Education & Learning

What it collects that can identify you

About behaviour
Identifiable data
  • Learner queries, quiz responses, and interaction history within course modules. The system involves personal information, and employees interact with the chatbot as identified GC users within the CSPS learning platform.

Canada AI Register — AI Tutor Chatbot

Also collects operational data, which is anonymized data.

Run by
Canada School of Public Service (CSPS)
Where
No fixed location
Kept
Not stated by the Helpful Places.
Shared with
Accountable organization, Vendor

What it is for

Education & Learning

This AI chatbot provides personalized tutoring and knowledge checks within Canada School of Public Service online course modules. It answers questions and assesses understanding based on CSPS course content and quizzes. The system is used by Government of Canada employees, involves personal information, and users are informed when they are interacting with an AI.

What it collects and what happens to it

Data taken in

Operational data
Anonymized data
  • CSPS course content and quizzes serve as the primary knowledge base the chatbot draws from. This includes module text, learning objectives, and assessment questions authored by CSPS.

Canada AI Register — AI Tutor Chatbot

About behaviour
Identifiable data
  • Learner queries, quiz responses, and interaction history within course modules. The system involves personal information, and employees interact with the chatbot as identified GC users within the CSPS learning platform.

Canada AI Register — AI Tutor Chatbot

Processing

Language Models
  • The chatbot is powered by large language model technology (provided by ELB Learning, AITutorPro, and Mizou) to understand learner questions and generate contextually grounded tutoring responses.

What it does

Understanding (Semantic AI)
Human decides
  • The chatbot understands learner questions and maps them to relevant course content and quiz material, retrieving and presenting contextually appropriate answers or explanations.
Creating (Generative AI)
Human decides
  • The chatbot generates natural-language tutoring responses, explanations, and formative feedback in response to learner queries, drawing on course content as its grounding material.

Outputs

Generated content
Anonymized data
  • Tutoring explanations, formative feedback, and answers to learner questions generated in natural language, grounded in CSPS course content. Output is presented within the course module interface.
About behaviour
Identifiable data
  • Formative assessment results and knowledge-check outcomes produced by the chatbot, which may be associated with individual learner accounts within the CSPS learning management system.

Run by

Canada School of Public Service (CSPS)
  • The Canada School of Public Service (CSPS) is the federal government's common learning service provider. It deploys and operates this AI Tutor Chatbot within its online course modules for Government of Canada employees.

Canada AI Register — AI Tutor Chatbot

Built by

ELB Learning, AITutorPro, Mizou
  • The AI Tutor Chatbot is built and supplied by a consortium of vendors: ELB Learning, AITutorPro, and Mizou. The system was developed externally (by vendor) and licensed to CSPS for deployment in its learning platform.

Canada AI Register — AI Tutor Chatbot

Kept for

Not stated by the Helpful Places.

Shared with

Available to the accountable organization
  • Interaction data and formative assessment results are available to the Canada School of Public Service as the deploying organization, for purposes of learning platform administration and course improvement.
Available to vendor
  • ELB Learning, AITutorPro, and Mizou, as the technology vendors, may have access to interaction data for system operation, maintenance, and model improvement purposes. The extent of vendor data access is not specified in the register.

Stored

Not stated by the Helpful Places.

How to read the colours

Can it identify you?

Anonymized data
Data about people with the link to who is broken. Stripped of identifiers, blurred, aggregated, or noised so this system can’t reasonably tie a record back to an individual.
Pseudonymous data
Each person’s data is tied to a token (hash, ID, template) that lets this system recognise the same person across events, but the token itself doesn’t reveal a name. Reidentification is possible with extra information.
Identifiable data
The data either contains a direct identifier (name, address, account name, recognisable face or voice, plate number) or carries a token this system uses to look up legal identity during processing.

Who completes the loop?

Human decides
This mode suggests; a person decides what to do next. The AI is always advisory — a human is in the loop on every decision. Example: a triage tool ranks cases for a clinician who chooses which to see first.
Human executes
This mode decides; a person carries out the result. Example: an optimizer plans the day’s trash-collection routes, and drivers run them.
Autonomous
This mode decides and acts on its own. No person reviews each decision or carries out the resulting action.

Definitions from the DTPR standard. Amber is about your data, violet about who decides. The fuller the shape and the deeper the colour, the more identifying the data or the less a person is involved.

What you can do

Ask about this system

Questions go to the Helpful Places, not the vendor.

Your rights

  • Right to Be Informed of AI UseGC employees are informed that they are interacting with an AI system when using the AI Tutor Chatbot within CSPS course modules. AI use is disclosed to users as confirmed in the register.
  • Right to Algorithmic TransparencyAs a Government of Canada system listed on the public AI register, general information about this system's purpose, data sources, and vendors is publicly accessible. Users may contact the Canada School of Public Service for further information about how the system operates.

Risks and safeguards

  • Psychological harmThe chatbot may generate inaccurate or confusing tutoring content, potentially misleading learners or eroding their confidence in course material.Safeguard: AI use is disclosed to users; system is grounded in CSPS-authored course content and quizzes to constrain outputs; formative (not summative) assessment limits direct career impact.