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AI Coaching Assistant for Public Service Managers

Education & Learning

What it collects

Operational data
Anonymized data
  • CSPS course content — leadership and management learning materials — serves as the knowledge base from which the AI draws contextual coaching guidance at runtime.
About behaviour
Anonymized data
  • Learner queries and conversational turns submitted during a coaching session. The system processes these to generate contextually relevant responses. The register states no personal information is collected, suggesting queries are not retained or linked to identity.
Run by
Canada School of Public Service (CSPS)
Where
No fixed location
Kept
Not stated by the Helpful Places.
Shared with
Not stated by the Helpful Places.
Your copy
You cannot see the data it holds about you. What you can do

What it is for

Education & Learning

This system is a conversational AI coach embedded in leadership learning modules offered by the Canada School of Public Service. It provides on-demand guidance to Government of Canada employees studying management topics, drawing on course content to answer questions and support learning. Users are informed that they are interacting with an AI system. No personal information is collected or processed.

What it collects and what happens to it

Data taken in

Operational data
Anonymized data
  • CSPS course content — leadership and management learning materials — serves as the knowledge base from which the AI draws contextual coaching guidance at runtime.
About behaviour
Anonymized data
  • Learner queries and conversational turns submitted during a coaching session. The system processes these to generate contextually relevant responses. The register states no personal information is collected, suggesting queries are not retained or linked to identity.

Processing

Language Models
  • Caisy is a large language model-based conversational AI integrated into the Skillsoft learning platform, used to generate contextual coaching responses grounded in CSPS course content.

What it does

Understanding (Semantic AI)
Human decides
  • The system understands learner queries in natural language, retrieves relevant context from course content, and surfaces guidance — the learner decides how to apply the coaching in their own management practice.
Creating (Generative AI)
Human decides
  • The conversational AI generates coaching responses, explanations, and guidance text in reply to learner prompts, drawing on CSPS course content as its knowledge base.

Outputs

Generated content
Anonymized data
  • Coaching responses, explanations, and guidance generated in natural language in reply to learner queries during leadership module sessions. Output is advisory and does not constitute a binding decision about any individual.

Run by

Canada School of Public Service (CSPS)
  • Federal government institution responsible for deploying and operating this AI coaching tool within its leadership learning programs for Government of Canada employees.

GC AI Register — AI Coach for Managers

Built by

Skillsoft / Caisy
  • Skillsoft is the vendor that built and licenses the AI coaching system; Caisy is the conversational AI component within Skillsoft's platform used to deliver on-demand coaching.

GC AI Register — AI Coach for Managers

Kept for

Not stated by the Helpful Places.

Shared with

Not available to me
  • The register states that no personal information is collected by this system. Accordingly, there is no personal data record for an individual to access about themselves.

Stored

Not stated by the Helpful Places.

How to read the colours

Can it identify you?

Anonymized data
Data about people with the link to who is broken. Stripped of identifiers, blurred, aggregated, or noised so this system can’t reasonably tie a record back to an individual.
Pseudonymous data
Each person’s data is tied to a token (hash, ID, template) that lets this system recognise the same person across events, but the token itself doesn’t reveal a name. Reidentification is possible with extra information.
Identifiable data
The data either contains a direct identifier (name, address, account name, recognisable face or voice, plate number) or carries a token this system uses to look up legal identity during processing.

Who completes the loop?

Human decides
This mode suggests; a person decides what to do next. The AI is always advisory — a human is in the loop on every decision. Example: a triage tool ranks cases for a clinician who chooses which to see first.
Human executes
This mode decides; a person carries out the result. Example: an optimizer plans the day’s trash-collection routes, and drivers run them.
Autonomous
This mode decides and acts on its own. No person reviews each decision or carries out the resulting action.

Definitions from the DTPR standard. Amber is about your data, violet about who decides. The fuller the shape and the deeper the colour, the more identifying the data or the less a person is involved.

What you can do

Ask about this system

Questions go to the Helpful Places, not the vendor.

Your rights

  • Right to Be Informed of AI UseUsers are informed that they are interacting with an AI system. The AI use is disclosed to users as confirmed in the register entry.
  • Right to Algorithmic TransparencyThe Government of Canada publishes this system's entry in its public AI Register, providing a description of the system's capabilities, data sources, and accountable organization. For further information, contact the Canada School of Public Service.

Risks and safeguards

No risks or safeguards have been published for this system yet.