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Helpful Places

Government of Canada – DTPR AI Register

AI Assistant for Correctional Policy Documents

Inform

What it collects

Operational data
Anonymized data
  • Department-generated PDF documents containing Commissioner's Directives — official policy and procedural documents produced by the Correctional Service of Canada. These are internal administrative documents and do not contain personal information about individuals.
About behaviour
Anonymized data
  • Employee queries and prompts submitted to the chatbot at runtime. The register states no personal information is involved; queries relate to policy content rather than personal data about individuals.
Run by
Correctional Service of Canada (CSC)
Where
No fixed location
Kept
Not stated by the Helpful Places.
Shared with
Accountable organization
Your copy
You cannot see the data it holds about you. What you can do

What it is for

Inform

CorrCHAT is a generative AI chatbot that helps Correctional Service of Canada employees find and consult Commissioner's Directives more easily than searching the intranet manually. The system is currently in testing and is used only by government employees, not by members of the public or people in custody. Users are informed that they are interacting with an AI system.

What it collects and what happens to it

Data taken in

Operational data
Anonymized data
  • Department-generated PDF documents containing Commissioner's Directives — official policy and procedural documents produced by the Correctional Service of Canada. These are internal administrative documents and do not contain personal information about individuals.
About behaviour
Anonymized data
  • Employee queries and prompts submitted to the chatbot at runtime. The register states no personal information is involved; queries relate to policy content rather than personal data about individuals.

Processing

Language Models
  • A large language model processes employee queries and generates natural-language responses grounded in Commissioner's Directives documents, following practices from the National Research Council's AI Zone framework.
Search & Retrieval
  • The system includes a document search capability that retrieves relevant passages from Commissioner's Directives PDFs to ground the language model's responses in authoritative source material.

What it does

Creating (Generative AI)
Human decides
  • The system generates natural-language responses to employee queries about Commissioner's Directives. Employees make their own judgments about how to apply the information returned; the AI provides informational responses, not binding decisions.
Understanding (Semantic AI)
Human decides
  • The system performs document search and retrieval over Commissioner's Directives PDFs, finding and surfacing relevant policy content in response to employee queries before generating a response.

Outputs

Generated content
Anonymized data
  • Natural-language responses to employee queries about Commissioner's Directives, generated by the AI chatbot. Responses synthesize and summarize policy content from source PDFs. No personal information about individuals is produced.

Run by

Correctional Service of Canada (CSC)
  • The Correctional Service of Canada is the federal department testing and deploying CorrCHAT to help its employees consult Commissioner's Directives via a generative AI chatbot interface.

Government of Canada AI Register — CorrCHAT

Built by

Government of Canada / National Research Council AI Zone
  • The system was developed internally by the Government of Canada, leveraging best practices from the National Research Council's AI Zone. CSC developed its own version of the code based on that framework.

Government of Canada AI Register — CorrCHAT

Kept for

Not stated by the Helpful Places.

Shared with

Not available to me
  • CorrCHAT is an internal government tool available only to GC employees. Members of the public, including people in custody, do not have access to this system or its outputs.
Available to the accountable organization
  • Query logs and system outputs are available to Correctional Service of Canada as the deploying organization, for the purposes of testing, evaluation, and system improvement during the in-development phase.

Stored

Not stated by the Helpful Places.

How to read the colours

Can it identify you?

Anonymized data
Data about people with the link to who is broken. Stripped of identifiers, blurred, aggregated, or noised so this system can’t reasonably tie a record back to an individual.
Pseudonymous data
Each person’s data is tied to a token (hash, ID, template) that lets this system recognise the same person across events, but the token itself doesn’t reveal a name. Reidentification is possible with extra information.
Identifiable data
The data either contains a direct identifier (name, address, account name, recognisable face or voice, plate number) or carries a token this system uses to look up legal identity during processing.

Who completes the loop?

Human decides
This mode suggests; a person decides what to do next. The AI is always advisory — a human is in the loop on every decision. Example: a triage tool ranks cases for a clinician who chooses which to see first.
Human executes
This mode decides; a person carries out the result. Example: an optimizer plans the day’s trash-collection routes, and drivers run them.
Autonomous
This mode decides and acts on its own. No person reviews each decision or carries out the resulting action.

Definitions from the DTPR standard. Amber is about your data, violet about who decides. The fuller the shape and the deeper the colour, the more identifying the data or the less a person is involved.

What you can do

Ask about this system

Questions go to the Helpful Places, not the vendor.

Your rights

  • Right to Be Informed of AI UseGC employees using CorrCHAT are informed that they are interacting with an AI system, as confirmed by the register entry indicating that AI use is disclosed to users.
  • Right to Algorithmic TransparencyThe system's existence and general purpose are disclosed through the Government of Canada AI Register, which is publicly available. Employees are informed they are using an AI-powered tool for policy consultation.

Risks and safeguards

  • Societal & cultural harmThe system may generate inaccurate or misleading summaries of Commissioner's Directives, causing employees to misapply correctional policy.Safeguard: The system is currently in a testing phase, limiting operational exposure; responses are grounded in authoritative source PDFs; users are aware they are interacting with AI and can verify against original documents.